What is your design process?
Please see our Design Process page for more information,
How long does it take to create a dress/outfit?
We request a minimum of 6-8 weeks from confirmation of the order to allow for the design and fit process. You can’t rush perfection!
What if I change my mind about the design?
Due to the creativity of the whole process, you may find that certain elements of the original design evolve during the fitting stage. Any major changes made to the design or fabric before we make the final cut may occur additional charges.
What are your payment terms?
A non refundable deposit of 50% is to be paid upon placement of order, and the remaining 50% upon completion. Payment can be made by cash, cheque or bank transfer.
Can I bring anyone along to the fittings?
We fully encourage you to bring friends or family to your fittings, it’s an exciting time and one you want to share with people.
What else do I need to know?
Don’t worry, you’re in safe hands!